There are several possible reasons your hot water is not working. It could be caused by a faulty thermostat, a blown element, a tripped circuit breaker, or even sediment build-up inside your hot water cylinder. Our team can inspect your system and quickly identify the cause.

If you’ve got no hot water in your gas system, check that your gas supply is connected and your pilot light is lit. If everything looks normal but you still don’t have hot water, it may be a problem with the burner, thermostat, or gas line. In this case, it’s best to call a licensed gasfitter like Rawlinson Plumbing & Gas.

It’s recommended to have your hot water cylinder serviced every 1–2 years. Regular servicing extends the lifespan of the cylinder and ensures it runs safely and efficiently.

Yes, in many cases we can repair leaks by replacing faulty valves or components. However, if the cylinder itself is corroded or split, replacement may be the only safe option.

Low water pressure can be due to clogged pipes, faulty valves, or issues with the mains supply. Our plumbers can run a pressure test to locate and resolve the problem.

Yes, we offer a 24/7 emergency plumbing service. Whether it’s a burst pipe, blocked toilet, or hot water failure, our team is available when you need us most.

If your current cylinder is more than 10–15 years old, leaking, or struggling to meet your hot water needs, it may be time for a replacement. We can recommend energy-efficient options suited to your home.

Blocked drains are often caused by a build-up of hair, grease, food waste, tree roots, or foreign objects. We use specialist tools to clear drains quickly and prevent further damage.

Absolutely. Our licensed gasfitters can install and service a wide range of gas appliances, from hot water systems to stoves, heaters, and fireplaces.

We’re a locally owned Rotorua business with years of experience in plumbing, drainage, and gasfitting. Our team prides itself on reliable service, professional workmanship, and upfront pricing.